Our macro collections program utilises carefully selected circular partners who will empty your 120L organics bin and then process it through a network of circular processors, such as black soldier fly and commercial composting facilities. We also like to work with both systems, where those who start out in the micro collections program by our hospitality partners with larger food waste volumes can start off as an initial trial before progressing onto our macro service, which allows us to closely monitor the types of waste being produced and then provide feedback to empower behaviour change, waste reduction, better source separation and address any contamination issues.
It’ll take more than 3 buckets / 2 bins to get a volume discount.
When you nominate your weekly pick up point, we ask that you select a shaded hidden spot or behind your front gate. We also have processes in place with our ops team to minimise theft or damage. If it does happen, we will have to charge a replacement fee for the bucket, but no more than what it cost us to produce it.
In this instance where we are unable to complete collection through no fault of Cirque du Soil or Waste Ninja as a result the service charge will be applied to your account and we will contact you to reschedule. You can avoid this charge by simply making your bins available for collection on your service day, at the agreed location and not contaminated, overloaded, blocked or locked.
If it's a sudden public holiday (ie Queen's day of mourning) we'd get in touch with you on those unplanned day offs to organise an alternative pick up day. If the pick up location has permanently changed, feel free to drop us a courtesy message so we can keep it easy for our ops team.
When it arrives, dilute with a ratio of 1:20 as it’s powerful stuff! We like to mix it up with some traditional compost, worm tea and organic soil. Get ready for some very happy plants!